What We Do

We are here to provide people focused HR solutions for your workplace challenges.

Not only do we have a positive and successful approach to all HR issues, policies and disputes, we also adopt a client focused service approach to build strong and lasting relationships.

Our approach is very much a tailored approach and we coach as we go to leave you with a ‘best practice’ legacy.

We have a proven track record in delivering outstanding results within a top 100 FTSE organisation. This gives us a commercial edge having worked in business for many years designing, delivering and evaluating effective HR policies.

Speak to us for a specifically tailored solution for your peoples’ needs.

Services

  • HR Policy & Advice
  • Workplace Dispute Resolution
  • Mediation
  • Workplace Investigations
  • Coaching

HR Policy & Advice

Implementing employee legislation is an on-going challenge for organisations and can be a distraction for managers trying to lead the business. Policies need to be up to date, effectively implemented and reviewed.

Why use Total People Solutions?

We are independent, knowledgeable HR professionals with practical experience in UK employment policy and legislation. We offer a high quality and customer focused service. We help businesses, organisations and individuals to design, deliver and audit all HR policies.

Workplace Dispute Resolution

Every organisation will at some point experience employee issues including:

Grievances
Investigations
Disciplinary Hearings
Dismissals
Appeals
Preparation for Employment Tribunals

Why use Total People Solutions?

We are experienced in conducting and advising on all aspects of workplace disputes. We can conduct these for you, or we can coach your line managers to ensure a robust process has taken place that minimises the risk of further action

Mediation

Mediation is a structured process, which brings individual people or teams together in the presence of an independent, skilled third party – the mediator, is voluntary, impartial, confidential, and solution focused.

Mediation helps people in dispute to start communicating and working together again. The mediation process allows for collaborative, constructive and creative problem solving whereby individuals feel a real sense of ownership over the outcome.


When can it be used?

Mediation can be used to resolve a number of workplace disputes including:

Breakdown in working relationships
Breakdown in communications
Contractual issues
Disagreements about roles and responsibilities
Poor team dynamics
Cross cultural challenges

 

Why use Total People Solutions?

We are experienced and qualified mediators with appropriate training and strong credentials. We use mediation to help organisations and individuals find prompt, constructive and creative solutions to drive successful and effective resolutions to workplace disputes.

Workplace Investigations

Focussed workplace investigations for employee challenges.

We will conduct independent, robust and confidential investigations for any workplace challenges and provide a clear report with our findings and recommendations.

Why use Total People Solutions?

We can provide skills and experience that may not be immediately available in your organisation.
We will manage our investigations around operational requirements.
We will work with you to identify potential risks and commercial solutions.

Coaching

We can support and develop a learner or client to achieve their professional goals through coaching, guidance and mentoring. Coaching can be used to improve and maximise performance, or support individuals personally following an issue at work. We can also train your Line managers to implement a coaching approach at work.

Why use Total People Solutions?

All of the team are experienced coaches and mentors with extensive experience in supporting individuals to achieve work objectives.

HR Policy & Advice

Implementing employee legislation is an on-going challenge for organisations and can be a distraction for managers trying to lead the business. Policies need to be up to date, effectively implemented and reviewed.

Why use Total People Solutions?

We are independent, knowledgeable HR professionals with practical experience in UK employment policy and legislation. We offer a high quality and customer focused service. We help businesses, organisations and individuals to design, deliver and audit all HR policies.

Workplace Dispute Resolution

Every organisation will at some point experience employee issues including:

Grievances
Investigations
Disciplinary Hearings
Dismissals
Appeals
Preparation for Employment Tribunals

Why use Total People Solutions?

We are experienced in conducting and advising on all aspects of workplace disputes. We can conduct these for you, or we can coach your line managers to ensure a robust process has taken place that minimises the risk of further action

Mediation

Mediation is a structured process, which brings individual people or teams together in the presence of an independent, skilled third party – the mediator, is voluntary, impartial, confidential, and solution focused.

Mediation helps people in dispute to start communicating and working together again. The mediation process allows for collaborative, constructive and creative problem solving whereby individuals feel a real sense of ownership over the outcome.


When can it be used?

Mediation can be used to resolve a number of workplace disputes including:

Breakdown in working relationships
Breakdown in communications
Contractual issues
Disagreements about roles and responsibilities
Poor team dynamics
Cross cultural challenges

 

Why use Total People Solutions?

We are experienced and qualified mediators with appropriate training and strong credentials. We use mediation to help organisations and individuals find prompt, constructive and creative solutions to drive successful and effective resolutions to workplace disputes.

Workplace Investigations

Focussed workplace investigations for employee challenges.

We will conduct independent, robust and confidential investigations for any workplace challenges and provide a clear report with our findings and recommendations.

Why use Total People Solutions?

We can provide skills and experience that may not be immediately available in your organisation.
We will manage our investigations around operational requirements.
We will work with you to identify potential risks and commercial solutions.

Coaching

We can support and develop a learner or client to achieve their professional goals through coaching, guidance and mentoring. Coaching can be used to improve and maximise performance, or support individuals personally following an issue at work. We can also train your Line managers to implement a coaching approach at work.

Why use Total People Solutions?

All of the team are experienced coaches and mentors with extensive experience in supporting individuals to achieve work objectives.

"TPS look after ALL our HR needs and we will not be changing that - ever I imagine! We have a symbolic relationship."
James Quinn, MD, Meridan Partnership Ltd
“TPS has worked with us over the last 3 years on many mediations – some involving multiple parties and complex on going situations. TPS always work alongside the people, getting to understand the problems and working collaboratively to achieve solutions which have longevity and a positive impact back in the workplace. The feedback from our employees has been extremely positive and I would recommend any organisation to use TPS to support them with complex workplace issues.”
Sharon Beattie, Head of HR, East Renfrewshire Council
“Dairy UK is the trade association for the dairy supply chain. With a small professional staff team it would be not cost effective for us to employ a dedicated HR resource. However, like all small companies we can face a range of HR issues. Our solution has been to work with TPS who have provided us with high quality, expert guidance through both the routine and complex problems we have encountered. We have been delighted that TPS have understood our need for a quick and confidential service.”
Kirk Hunter, Dairy UK