Mediation is a structured process, which brings individual people or teams together in the presence of an independent, skilled third party – the mediator, is voluntary, impartial, confidential, and solution focused.
Mediation helps people in dispute to start communicating and working together again. The mediation process allows for collaborative, constructive and creative problem solving whereby individuals feel a real sense of ownership over the outcome.
When can it be used?
Mediation can be used to resolve a number of workplace disputes including:
Breakdown in working relationships
Breakdown in communications
Disagreements about roles and responsibilities
Poor team dynamics
Cross cultural challenges
Why use Total People Solutions?
We are experienced and qualified mediators with appropriate training and strong credentials. We use mediation to help organisations and individuals find prompt, constructive and creative solutions to drive successful and effective resolutions to workplace disputes.